El Paso County ambulatory Medicaid transportation service change

  • Effective August 25, 2026: MedRide will discontinue ambulatory Medicaid transportation services in El Paso County.
  • Medicaid wheelchair transportation in El Paso County will continue as scheduled.
  • Ambulatory Medicaid service continues in all other Colorado counties MedRide currently serves.
  • Our call center remains open for scheduling, questions, and trip changes.
  • This change follows ongoing statewide Medicaid reimbursement rate reductions and rising transportation costs.
  • This is not a decision MedRide has taken lightly.

Your feedback makes us better.

At MedRide, we value all client feedback as it improves the quality of services we provide to communities across Colorado. 

We are committed to providing safe, reliable, and compassionate transportation for every client, and your insights help us set and exceed those expectations. If you have questions about scheduling or eligibility, please visit our FAQ Page. If the FAQ doesn’t answer your question, or if you’d like to share a complaint or other feedback, use the contact form below or give us a call via our phone number here:

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